Cookie Policy

Last Updated: 1st March 2026

Effective Date: 1st March 2026

1. Introduction

This Cookie Policy explains how InfoZambia ("we", "us", "our") uses cookies and similar technologies when you visit our website or use our mobile application (collectively, the "Platform").

This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our Platform, you agree to the use of cookies as described in this policy.

Where required by law, we will request your consent before placing certain cookies.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website.

They help websites:

Recognise your device
Remember preferences
Improve performance
Measure usage
Support secure login

Cookies may be:

Session cookies (deleted when you close your browser)

Persistent cookies (remain for a defined period)

We may also use similar technologies such as pixels, tags, or local storage.

3. Types of Cookies We Use

3.1 Essential Cookies (Strictly Necessary)

These cookies are required for core platform functionality.

Examples include:

User authentication
Account login sessions
Security controls
Fraud prevention
Load balancing

Without these cookies, the Platform cannot function properly.

Legal basis: Legitimate interest / contractual necessity.

3.2 Analytics Cookies

These cookies help us understand how users interact with InfoZambia.

They may collect:

Pages visited
Time spent on the platform
Device and browser type
General geographic location (e.g., country or city level)

We use this information to:

Improve user experience

Optimise features

Measure performance

Analytics providers may include services such as:

Google Analytics (or similar tools)

Legal basis: Legitimate interest or consent (depending on jurisdiction).

3.3 Functional Cookies

These cookies remember:

Language preferences
Saved login sessions
User interface settings

3.4 Marketing & Advertising Cookies

If we run digital advertising campaigns, these cookies may:

Track ad performance
Measure campaign conversions
Enable remarketing
Limit repetitive ads

These may be placed by:

Google Ads

Meta (Facebook/Instagram)

Other digital advertising partners

We do not sell personal data.

Legal basis: Consent (where required).

4. Third-Party Cookies

Some cookies are placed by third-party service providers that support our Platform, including:

Payment processors
Email communication platforms
Analytics providers
Advertising networks

We do not control third-party cookies directly.

You should review their respective privacy policies for further details.

5. How Long Cookies Are Stored

Cookie duration depends on type:

Session cookies: deleted when browser closes
Persistent cookies: may remain for days, months, or up to 24 months depending on purpose

We regularly review cookie lifespans to ensure they remain appropriate.

6. Managing Your Cookie Preferences

You may manage cookies by:

Adjusting your browser settings
Deleting cookies manually
Blocking certain categories of cookies

Please note:

Disabling essential cookies may prevent parts of the Platform from functioning correctly.

If we implement a cookie preference management tool, you may adjust your settings directly through the Platform.

7. International Users

InfoZambia primarily operates in Zambia.

However, if users access the Platform from jurisdictions with stricter data protection laws (such as the United Kingdom or European Union), additional consent mechanisms may apply.

We will adapt cookie controls where legally required.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

Changes in technology

Changes in law

Changes in how we use cookies

The latest version will always be available on our website.

9. Contact

If you have questions about our use of cookies:

privacy@infozambia.com